Privacy policy

Responsible for the treatment

Titular: Fundació Orfeó Català-Palau de la Música Catalana
Tax ID Number: G59684548
Registered address: Palau de la Música, 4-6, 08003 – Barcelona
Register data: Registry of Foundations of the Generalitat de Catalunya with number 514
E-mail address:[email protected]

Information and consent

FUNDACIÓ ORFEÓ CATALÀ PALAU DE LA MÚSICA CATALANA (hereinafter the “PALAU DE LA MÚSICA CATALANA”), in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data, informs you that we have implemented the necessary security, technical and organizational measures, to ensure and protect the confidentiality, integrity and availability of the personal data stored in our files.

By reading this Privacy Policy you are informed about how PALAU DE LA MÚSICA CATALANA collects, processes and protects the personal data that it receives through the website at (hereinafter, the “Website”).

The acceptance of this Privacy Policy implies your consent to be able to process your personal data for the purposes indicated therein.

Processing of your personal data. Purposes

We inform you that the personal data that you may voluntarily provide us through the Website, will be treated with absolute confidentiality by PALAU DE LA MÚSICA CATALANA, and will be used exclusively for the following purposes:

  • Manage and process the purchase of tickets for guided tours to our Palau de la Música Catalana building that you are making through this Website.
  • To communicate with you for any information related to the guided tours of our building that you are contracting with us, including communicating with you regarding any incidents that may occur in relation to the guided tour to the Palau de la Música Catalana building (e.g., notices of cancellations, notices of date and/or time changes, etc.), by any means, including e-mail or similar.

Retention time of your personal data

We will only retain your personal data for as long they are necessary or relevant for the purposes for which they were collected or recorded in our files, or as long as you do not request the deletion of the information or otherwise exercise your right of opposition or limitation to processing of the data. Subsequently, your personal data will be canceled, unless there is a legal rule that enables its conservation.

Legal basis for processing your personal data

The legal basis for processing your personal data is your consent and the execution of a contract.

Legal basis for processing your personal data


Your personal data will be made available to the IT service provider that manages our Website and third-party providers with whom we may subcontract a service. Our third-party providers will comply at all times with the rules established in the GDPR.

The acceptance of this Privacy Policy implies that you expressly and unequivocally accept that your personal data be transferred or communicated to the aforementioned entities.

No other data communications are foreseen unless it is required to comply with a legal obligation

International data transfers are not foreseen

Your rights

As a user of our Website you have certain rights regarding the personal data that we maintain about you, which you will be able to exercise writing to FUNDACIÓ ORFEÓ CATALÀ-PALAU DE LA MÚSICA CATALANA, c/ Palau de la Música 4-6, 08003 Barcelona, o sending an e-mail to a [email protected], in both cases sending a copy of your NIE/Identification Card and indicating the subject: “Data Privacy-Guided Tours”.

These rights are the following:

  • Access right: You may request a copy of the personal information that we maintain about you.
  • Amendment right:  If your information is incorrect, you may request that we correct or amend information that is inaccurate.
  • Deleting right: You may request that we erase your personal information when -among other reasons- it is no longer necessary for the purposes for which it was collected or it is inappropriate or excessive.
  • Opposing right:  In certain circumstances, you may object to the processing of your personal data.
  • Restrict processing of data right: In certain circumstances, you may ask us not to use your personal data (we would need to secure and retain the data for your benefit but not otherwise use it).
  • Data Portability right: In certain circumstances, you are entitled to obtain your personal data from us in a format that makes it easier to reuse your information in another context, and to transmit this data to another data controller.

As a user, you may revoke your consent at any time.

If you consider that your rights have not been adequately met, we inform you that you have the right to file a claim with the competent authority (Spanish Agency for Data Protection).

Last updated: April 2023